myar99's Privacy Policy
This page clearly explains how myar99 handles and protects your personal information.
This Privacy Policy is an official document that fully explains how personal data of players in Myanmar who use the myar99 platform is collected, stored, used, protected, and shared. By continuing to use the myar99 website, mobile application, or services, you are considered to have agreed to comply with the terms set out in this policy.
1. Collected Personal Information
myar99 collects the following categories of personal information in order to provide you with a good service, protect account security, and create a legal and compliant gaming environment—
a) Data You Provide Directly
- Name, date of birth, region and township, contact phone number, and email address
- Username and password set during account registration (password is hashed)
- National ID copy or identity verification data provided for KYC (Know Your Customer)
- Financial information related to deposit and withdrawal transactions
b) Automatically Collected Data
- IP address, browser type, device model, and operating system information
- Pages viewed on the website, clicks, and session duration data (session logs)
- Data collected from cookies and similar tracking technologies
- Geolocation data (approximate location — not precise GPS)
c) Gaming Data
- Betting records, game play history, and deposit/withdrawal frequency
- Promotion and bonus usage history
- Gaming behaviour data related to responsible gambling measures
2. How Personal Information Is Used
myar99 uses the collected data only for the following purposes—
- Opening accounts, verifying identity, and providing secure log-in
- To ensure smooth deposit and withdrawal transactions and prevent financial fraud
- Customer Service — to provide 24/7 Live Chat and email support
- To handle promotions and bonus offers in an appropriate manner
- Legal compliance — to fulfil domestic regulatory obligations
- To improve site functionality and security for a better website experience
- To analyse gameplay behaviour data for responsible gambling purposes
3. Cookie and Tracking Technology
The myar99 website uses cookies for the following purposes—
These are cookies that are strictly necessary to maintain login sessions, remember language preferences, and carry out security checks. These cookies cannot be blocked.
Data collected to understand how the site is used and to improve it, analysed in aggregated, anonymised form.
These cookies remember your display settings, game preferences, and language choices.
You can block cookies through your browser settings. However, please note that blocking essential cookies may cause some website features to stop working properly.
4. Personal Data Sharing
myar99 does not sell or transfer your personal data to third parties. However, data is shared in a limited way only in the following cases—
- Payment Service Providers: Only the information strictly necessary to process deposits and withdrawals is shared with providers such as KBZPay, Wave Money, AYA Pay, and CB Pay.
- Technology Service Providers: We work with companies that provide server hosting, cybersecurity, and cloud services under data handling agreements that meet our standards.
- Legal Requirements: Where required to fulfil lawful court orders or regulatory obligations, data may be shared with the relevant authorities.
- Business Transfer: If ownership of the myar99 business changes, data may be shared with the successor, and data protection policies will continue to apply for the defined period.
5. Data Retention Period
myar99 retains data only until its purpose is fulfilled or for the period required by applicable laws—
- Account data — retained until the account is closed and the defined retention period ends
- Financial transaction records — for the period required by financial regulations
- Gaming records — for the period needed to resolve disputes
- Log data — generally no longer than 12 months
Once the retention period ends, myar99 will permanently delete the data or convert it into an anonymised form.
6. Data Security Measures
myar99 applies the following technical and administrative measures to protect your data—
- TLS/SSL encryption (256-bit) is applied to all data transfers
- Data stored in the database is protected with encryption
- Data access is restricted to only the employees and service providers who need it
- All staff receive data protection policy training
- Annual security audits are conducted
- An intrusion detection system is in place to alert against data breaches
7. Your Data Rights
Every myar99 platform user has the following rights regarding their personal data—
Right to Access
You can request to view what personal data myar99 has collected
Right to Rectification
You can request that inaccurate or incomplete data be corrected or updated
Right to Erasure
You can request that your personal data be deleted, where no legal restriction applies
Right to Restrict
You can request to block the use of your data for marketing purposes
Right to Portability
You can request that your data be transferred in a readable format
Right to Object
You can request to object to the processing of your personal data
To exercise these rights, email us at [email protected] or contact myar99 via 24/7 Live Chat. All requests will be handled promptly and clearly.
8. Protection of Minors
myar99 services are intended for players aged 21 and above only. If we discover that a person under 21 is using our services, their data will be deleted immediately and their account will be closed. If parents or guardians encounter any issue related to this, please contact [email protected] right away.
9. International Data Transfers
myar99's server infrastructure is maintained in data centers that meet regional data security standards. When working with third-party service providers, we enter into binding agreements that include data protection safeguards.
10. Policy Changes
myar99 may update this Privacy Policy from time to time. If there are significant changes, we will notify you via your account ID. Continued use of our services after changes take effect will be considered acceptance of the updated policy. The "Last Updated" date on this page will always reflect the most recent revision.
11. Contact Information
If you have any questions, data requests, or complaints regarding this Privacy Policy, you can reach myar99's data protection team through the following channels—
myar99 takes your data protection seriously and is ready to resolve any issues you encounter quickly and effectively.